Pingsender.exe is a unique set of codes (a program) that makes connections from your computer to the internet. You can identify this tool if you take a look at the connections your computer actually makes. You will indeed be using different types of programs to monitor the connections on your computer. Depending on the program you use, you will be able to get additional information as well through them. For instance, if you use Windows Firewall Control, it will display information like a remote IP address. Remote IP address is the address that makes a connection attempt. Also, the respective tool can show the organizations that are responsible for signing the .exe files.
Why does pingsender.exe matter?
In addition to that, it is noticeable that pingsender.exe becomes activated when you exit the Firefox web browser. When the telemetry collecting is activated, Mozilla Firefox starts to collect data. When you browse through some data, a large amount of data will be sent to Mozilla, which triggers pinging. As a result, you will see that Mozilla consumes plenty of data from your data allocation. Things can become worse when this happens for a long time consecutively.
As you would notice, from the second browsing session, pingsender.exe will be activated on your computer. In fact, it will be started as a separate computing process when you shut down Firefox first time. Then, it will attempt to send previously gathered telemetry data to Mozilla. As we have mentioned before, telemetry data was collected when the previous browsing session was happening.
Nevertheless, Mozilla was able to reduce the amount of sending time pretty significantly for good. Studies emphasize that over 85% of pings can reach Mozilla within one hour (which is impressive). Also, almost 95% of the pings reach Mozilla within the first 8 hours of the command. Without pingsender.exe, only about 25% of the pings are sent to Mozilla within an hour. Also, the study says that it takes 90 hours for 95% of the pings to reach Mozilla without ping sender.
In a nutshell, pingsender.exe is a separate process used by Firefox during the shutdown. This process is used to send telemetry data to Mozilla. If you are a Firefox user, you may see a page with ‘about: telemetry’ as the URL. This is a process that actually checks the data which is collected by Mozilla.
Quick steps to stop pingsender.exe
For those who just want to know how to disable the process, this section would be a good read. If you don’t want your data to be submitted to Mozilla, you can turn it off. That can be done under the option of preferences#privacy.
In addition to that, there is another option available. If you are experiencing the issue with pingsender.exe, you should turn that off using the method mentioned below.
- As the first step, you should launch the browser and go to its address bar.
- Then, load the page about:config?filter=toolkit.telemetry.shutdownPingSender.enabled in its address bar.
- As a result, you will be able to see a configuration dialog box for the Firefox browser.
- In this, there is an option called toolkit.telemetry.shutdownPingSender.enabled. In fact, this option determines if the process called Pingsender is used.
- To disable this process, you should set the value of it into False from True. To get it done, you can simply double-click on the preference option.
- Now, you should note that the preference toolkit.telemetry.shutdownPingSender.enabledFirstSession activates the Pingsender for the first session of the browser.
How to disable pingsender.exe in your Windows system
In this section of the article, we intend to take a look at the process of disabling the pingsender.exe. Although we have mentioned the steps above in a shortened form, this is a detailed description. We will disable it to prevent Firefox from collecting your data from the computer. On a general note, it should be remembered that pingsender.exe is not a very harmful process.
Even though it is a pretty safe process, that doesn’t mean that it is completely innocent. That means, this respective process can often collect your data and sent it to Mozilla. So, if you are concerned about your privacy and data allocation, it’s totally worth knowing how to disable it. Although it doesn’t play the role of malware, it can still be a concern in terms of privacy. In fact, it can pose a severe threat by collecting your browsing data. If you don’t stop this process, it will continue to collect data from Mozilla. More importantly, it happens automatically whenever we exist in the Mozilla Firefox browser. As long as the process stays activated, your data will be sent to an external party. To disable this process in your browser, you should manually disable it. Once the process is disabled, your data will not be sent to another party.
In order to get this done, you will have to go to the address bar and enter the text ‘about preferences # privacy.’ Then, you will be able to see a section called ‘Collection and use of Firefox data‘. In this section, you should disable two checkboxes. These checkboxes represent the idea that Mozilla doesn’t use telemetry and collect your data.
That is not the only way of disabling the process we were talking about. Instead of the previous method, you can consider a pretty aggressive option to get the same process completed. As per this method, we will be disabling the pingsender.exe from the advanced options in Firefox.
In order to get this done, you should open Mozilla Firefox on your computer. Then, in the address bar of the browser, you should enter the text “about config? Filter = toolkit.telemetry.shutdownPingSender.enabled“. Then, you should look for the entry called
“toolkit.telemetry.shutdownPingSender.enabled“. After double-clicking on this, you can change the value of the same into ‘False.’
After that, you should restart the browser and start using the internet. From this point onwards, pingsender.exe will not load on the computer when you close the Firefox browser. In other words, your personal browsing data will not be gathered by pingsender.exe, so your privacy is protected. Besides, such an approach will save resources like memory and processor on your computer.
In fact, privacy issues that take place due to the data gatherings are hard to detect at once. The consequences of such instances can be pretty dangerous and harmful in most cases. However, performance issues and excessive data consumption on your PC are easily noticeable, and that’s when users get panicked. With pingsender.exe, both of those issues (privacy issues and performance issues) can occur and make you worried. However, as mentioned, the privacy issues aren’t detected initially. The first thing you will notice is the lack of performance on your computer due to pingsender.exe. When you monitor the issue, you will also notice excessive data consumption as well due to telemetry collecting. If you are using a high-end computer and a huge data plan, performance will not be a great issue. But it is still better to disable pingsender.exe for the sake of your privacy.
Other methods to safeguard your privacy
As we already explained, pingsender.exe is not a malware or a bug. It is a genuine process associated with Mozilla Firefox, and you still need to get rid of that. However, there are many other privacy-related threats when you deal with the internet. For instance, when you browse the internet, your computer is exposed to a variety of malware attacks and hacking attempts. Things can be worsened if you use a public network (hotspots, etc.). So, it is important to know the basics of protecting your privacy.
The best and most important thing to do is to use a very powerful virus guard on your computer. Although this is no brainer for many users, there are many other users who don’t use antiviruses. So, check your computer and check for the virus guard you have installed already. If not, you should install one right now. If it is already installed, you must update it to the latest version for optimal performance.
In addition to that, we always encourage you to stay away from public Wi-Fi hotspots. Hackers often target such hotspots. Also, it is a better approach to use a trusted VPN whenever it is possible.
So, that’s about pingsender.exe and how to get it disabled. If you have further questions related to this, please leave us a comment below.