DNS_PROBE_FINISHED_NO_INTERNET can be a pretty annoying error at a glance. However, you are not the only one who encountered this error. The good news is that this error can be fixed, and you don’t have to get a technician to fix it. All you need is to read this article and try the fixes we have explained.
What is DNS_PROBE_FINISHED_NO_INTERNET error?
Before we get into the solutions, let’s get an idea about the DNS_PROBE_FINISHED_NO_INTERNET error. Basically, if you see this error on your computer, that means your computer doesn’t have an internet connection. You cannot necessarily access any web page or any other online content from the computer that experiences this error. This error is not rare at all. However, the interesting part about this error is that it doesn’t tell how the error has occurred. Or, it doesn’t give you an idea about the root cause of the error. Instead, the error says that there is no internet. Therefore, you should try your best to fix this error. In other words, you will have to try a couple of solutions to get it fixed.
Solution 1: Change the TCP/IP4 DNS Server Address on your computer
As the first solution, you will have to work on the TCP/IP4 DNS server address. For many individuals, changing the TCP/IP4 DNS server address has worked. So, we recommend this solution first and see if you can overcome the DNS_PROBE_FINISHED_NO_INTERNET issue. Please follow the below guide in order to get it done.
- First, you should enter the text “network” in the search box, which is on the “Start Menu.” Once the search list appears, you should choose the option called “Network Status” from it.
- You can now click on the option called “Change Adapter.”
- Now, you should perform a right-click on the option called “Local Area Connection” or “Ethernet.” This will depend on the type of connection you have. Once you have clicked it, you should choose the option called “Properties.”
- You will be able to see an option called “Internet Protocol Version 4(TCP/IPv4).” Just double-click on it. Then, you should tick the option called “Use the following DNS server addresses.” After that, you will be able to set Google Public DNS as your DNS server.
The Preferred DNS Server should be: 220.127.116.11
The Alternate DNS Server should be: 18.104.22.168
- After getting those configurations right, just click on the button called OK.
You can now launch your Chrome browser and see if you can access the internet smoothly. If it is possible, you have successfully fixed it. If not, don’t panic. There are other solutions you should try.
Solution 2: Use the command prompt and fix DNS_PROBE_FINISHED_NO_INTERNET issue
If the above option hasn’t worked for you, try this method that uses the command prompt. Although this method involves typing some commands, it can be effective so you can try it. Also, it doesn’t incur any additional cost, so it is always worth giving it a try. Just follow up in order to get it done.
- First, you should open the “Run” box by pressing “Windows” + “R” keys on the keyboard. Then, you should enter the text “CMD” and hit “Ctrl” + “Shift” + “Enter“. If not, you can hit the windows key and type “CMD” in the search box so that the CMD option will appear. Once it appears, you should right-click on it and select “Run as Administrator.” Either way, you will enter the command prompt in administrator mode. When the message is prompted, you should click on “Yes,” so it will be opened.
- Once the command prompt is opened, you can enter the commands below in the window. You must remember to hit the “Enter” key after typing each line.
netsh int ip set dns
netsh Winsock reset
- That’s it. You should now restart the computer. Launch your Chrome browser now and see if you can access the internet without any issue.
Solution 3: Ge the Network Adapter Driver updated
In some instances, the DNS_PROBE_FINISHED_NO_INTERNET issue can emerge due to an outdated or wrong network adapter driver. If that is the case with you, the only solution is to update the existing network adapter driver. If none of the above ways have worked for you, this might be a good solution to try.
Solution 4: Check your connectivity to fix ‘DNS_PROBE_FINISHED_NO_INTERNET’
Sometimes, you may experience the DNS_PROBE_FINISHED_NO_INTERNET issue because you don’t have an active internet connection. This can happen when your router, modem or any other device that connects you to the ISP doesn’t work. So, it will be important to check if the connection is working properly. If you are using a Wi-Fi connection, connect a different device to the same network. Then, try to launch a web page and see if it works. If it doesn’t, the issue is related to the network. If it works, the issue is associated with the previous device. And if it does not work, you should speak to your ISP and get it solved.
In case if the internet connection works fine, you should test it through the computer as well. To do that, follow the steps below.
- Press both “Windows” key and “R” key on the keyboard simultaneously.
- That will open up the “Run” command. You can type the text “CMD” there and hit “Enter.”
- This will launch the command-line interface. Once it is opened, you should enter the command “ping -t 22.214.171.124” and hit the “Enter” key.
- Once you do that, it will display a set of the line as follows, one by one.
Reply from 126.96.36.199: bytes=32 time=193ms TTL=53
Reply from 188.8.131.52: bytes=32 time=193ms TTL=53
Reply from 184.108.40.206: bytes=32 time=192ms TTL=53
- If you see those lines, the internet connection is fine. The last digits of those lines can differ. However, the formation of the lines is what you see above. If, by any chance, it shows the text “Request Times Out,” there is something wrong with the connection. In that case, you should see if the wireless or wired connection is properly connected. So, keep the aforementioned window open and perform the steps mentioned below. Meanwhile, you should check if something gets changes in the lines. If you see replies, that means the issue is fixed.
Step 01. Check if the router has internet
If it does, the issue can relate to the software. In this case, you should try the steps below.
- Go to a NEW COMMAND PROMPT WINDOW. You must not close the existing window that performs pining. You should do this by hitting the “Window” key and typing the text “CMD.” Once the “Start Menu” displays the “CMD” icon, right-click on it. Then, you should choose the option called “Run As Administrator.”
- When the new command prompt window opens up, you can enter the following lines. You must hit “Enter” after typing each line. They are five separate commands.
netsh int ip reset C:\resetlog.txt
netsh winsock reset
Check if your computer is getting a connection. See if the command prompt on the other window gets replies. If not, try the next step as well.
Step 02: Perform a Power Cycle
If the previous option doesn’t deliver any positive results, you should try this method as well. Mentioned below are the steps to Power Cycle the router.
- First, turn off the router and the modem connected to your faulty computer.
- Leave it for about 10 minutes alone and switch it on.
- Now, check if the computer is connected to the same router (either through Wi-Fi or wire).
- Check the command prompt (which is previously opened) ad see if it gets any reply. You should check it for about 2 minutes. If nothing happens, please move to the next step.
Solution 5: Reset your Chrome Browser to fix ‘DNS_PROBE_FINISHED_NO_INTERNET’
Even if this step doesn’t have any relationship with the previous one, this is a recommended solution. Here are the steps to perform this method.
- Press “Windows” + “R” keys together.
- Once the “Run” box appears, enter the following lines based on the OS you use.
- For Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
- For Windows 7 or newer: %LOCALAPPDATA%\Google\Chrome\User Data\
- Hit OK now. Once the Windows Explorer is opened, you should right-click on the default folder. Choose to “Rename” and enter the name “default.old.” If it doesn’t work with the first shot, reboot the computer and try it once again.
That’s it. DNS_PROBE_FINISHED_NO_INTERNET should be fixed by now.