0x8024001E is an error that relates to Windows Store. As you may already know, Windows Store is a relatively new element found in Windows OS. In fact, that is the dedicated store for Windows users to download apps and games as they wish. Some users say that the aforesaid error occurs on Windows Store, and they want a solution. This article is composed to explain how to fix that error.
If you take a look at the Windows Store, you will see several pre-existed apps as well. Those apps are now organized together with some new apps and games in the store for your convenience. Thanks to Windows Store, searching, downloading, and installing Windows compatible apps has become incredibly easier. In fact, you can install those apps with a single mouse click.
The best thing about Windows Store is that it comprises of fully optimized apps for the OS. In other words, all the apps and games included in the Windows Store are fully compatible with Windows 10. Unfortunately, Windows Store experiences some issues pretty frequently, so you must know how to handle them without frustration. 0x8024001E is one of those common error codes Windows Store gets, and we explain how to fix it.
How to fix 0x8024001E on Windows Store?
Many users say that they experience 0x8024001E error on Windows Store when they try to download apps or games. Also, they say that the same error appears when they try to update the already installed ones. When they experience such an issue, they cannot download or update the apps and games stored there.
As a matter of fact, 0x8024001E doesn’t explain anything related to the technical error. In other words, the error code is not self-explanatory. To overcome this issue, however, you will have to try the solutions mentioned below. You can try the solutions mentioned below and see if 0x8024001E error goes away, allowing you to download stuff.
Method 1: Reset your Windows Store’s Cache to Fix ‘0x8024001E’ Error
If your Windows Store experiences 0x8024001E or any other issue, it’s better to start with a simple solution. In this solution, all you have to do is to use a simple command and reset the cache. With this simple method, you can resolve several minor issues. In general, Windows Store’s cache builds as you use the app. The cache can become pretty big when you use it for a long time and trigger various issues. In fact, it can cause issues on the Windows Store as well as the Windows Update Service. The only way to resolve it is by resetting the cache. Eventually, it will display the 0x8024001E error code and prevent the Windows Store from working. With that said, mentioned below is what you should do to reset its cache.
- Click on the “Start Menu,” then type the text “wsreset.” When you type it, you will see an icon labeled “wsreset – Run command.” This is located on the top of the menu.
- You can then click on that icon so it will reset the cache of your Windows Store.
- Once you have done that, then please restart the computer so the changes will be applied. You can now open the Store and see if you can download it now.
Method 2: Use the built-in Windows Apps Troubleshooter to fix ‘0x8024001E’ error
Windows offer a couple of tools to troubleshoot its problems. Although they cannot resolve every issue, they become handy in solving many minor errors in the system. Moreover, using a built-in troubleshooter doesn’t cost you anything. So, trying this troubleshooter is a good option to try. Below, we explain how to use Windows Apps troubleshooter.
- First, go to the “Settings” which is located in the start menu and click on it.
- Now, you should go to the option called “Update & Security” and get it opened.
- Find the tab labeled “Troubleshoot” and then go to the “Find and Fix other problems.”
- You can then locate the “Windows Store Apps troubleshooter.” Click on the respective option, and then you should follow the instructions displayed on the screen.
In addition to that, we recommend you run the internet connections troubleshooter as well. That will check if the internet connection is OK.
Once you have done that, just check if the Windows Store works as expected.
Method 3: Give a manual update to the Windows Components
Both Windows Update and Windows Store function very closely. They are strongly connected to perform various tasks. If one has an issue, it will affect the other. In that case, the best approach is to reset all the Windows Update components. As a result, you’ll see that a large number of issues related to Windows Store and Update are gone. This is specifically because it addresses the base of the issue.
In this solution, we address the registry of the system and the steps that are mentioned below. Nevertheless, you must handle it correctly because incorrect modifications can make things worse. So, please follow the below steps without making any mistakes. As a precautionary method, however, you should create a backup of the registry. So, even if you make a mistake, you can restore it and use the PC as usual.
01. As the first step, you should stop a couple of background processes in the system. They are Windows Update, Intelligent Background Transfer, and Cryptographic Services. Those services allow your Windows OS to download all the corresponding files and update them. It makes use of the idle bandwidth of the network connection when the connection is idle. So, it is highly recommended to disable the “BITS” service prior to proceeding with this method.
02. In order to get it done, you should get the command prompt window opened. Once it is opened, you can enter the following commands. Please hit the “Enter” button after each command you type.
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
- Once you have done that, please delete the qmgr*.dat files in your computer system. This should be deleted to reset all the Windows Update components. To get it done, you should use the command prompt window once again. Type the command mentioned below and hit the “Enter” key.
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
If you are trying to resolve this issue for the first time, you better skip the first step. Instead, you should start the process from the second. It should be followed when there is no solution available at all. Anyway, mentioned below are the steps you should follow.
- You should start renaming both SoftwareDistribution and Cartroot2 folders. To do this, you will have to type the commands mentioned below. Also, you should to hit the “Enter” key after typing each line of commands.
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
Ren %systemroot%\system32\catroot2 catroot2.bak
- You should reset both BITS service and the Windows Update service to their default security descriptor. To get it done, you should type the following commands in a new command line window. Be sure that you press the “Enter” key after typing each command.
exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
- Then, in the already opened command prompt, you should type the following command as well. After typing that, you should hit the “Enter” key as you did with other lines.
“cd /d %windir%\system32”
- Now, you should reregister the BITS files and the dlll files that are related to Windows Update. In order to do it, you should enter the following commands in the command prompt window. Also, make sure that you hit the “Enter” key after each command line you type.
- Now, you should delete the incorrect registry values as well. To do it, you should launch the “Registry Editor” and then find the key called “HKEY_LOCAL_MACHINE\COMPONENTS.”
- Right-click on the option called “Components.” Then, in the right-pane, you should see if the following items can be seen. If you can see them, just delete them.
- Now, you should reset the Winsock as well. Basically, Winsock is a technical specification. It is the set of codes that defines how the networks software of Windows gain access to networks. This is specifically true when it comes to TCP/IP protocols. Your Windows OS has a DLL (which is the acronym for Dynamic Link Library) file with the name winsock.dll. This specific DLL is there to implement the API. It also coordinates Windows programs, and TCP/IP connections as your winsock.dll can get corrupted due to various reasons. Because of that reason, users will experience difficulties in establishing connections between your computer and the internet. So, to establish the connection back, you should reset Winsock.
- To repair Winsock, you should launch the command prompt once again. Then, you should enter the following commands. Now, please hit the “Enter” key after typing the command.
netsh winsock reset
- When it is done, you should restart the BITS service, the Cryptographic service, and the Windows Update service. To get it done, you should go to the command prompt once again as you did before. Also, don’t forget to hit the “Enter” key after typing each line.
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
- As the last step, you should ensure that you install the latest Windows Update Agent on the same computer. When you are done with that, just restart the PC and see if the problem is gone.
Method 4: Run built-in tools to check the overall system integrity to fix ‘0x8024001E’ error
There are built-in tools in Windows OS so you can use them to check the system integrity. Performing this check will let you know if your system and Windows Image has the required integrity.
In this case, you can use the tool called “System File Checker.” It is a tool you can use to perform a scan on the system files. Then, if there are missing or corrupted files, it can find them. Apart from that, the same tool can fix corrupted files.
In addition to that, you can use DISM.exe (Deployment Image Servicing and Management) tool as well. You can use it to scan the Windows Image and possible installation errors in the system. That may resolve 0x8024001E.